We are now in-network with UHC and Cigna! Coming soon:  In-network with Aetna in 2026!

We are now in-network with Aetna, UHC, Cigna, NYU Student Plans, Carelon OON benefits, and select Emblem plans!


DOes YOUr Insurance OFFer OUT OF NETWORK BENEFITS?


 

Out-of-Network Benefits allow you to go to a provider of your choice.

BALANCE has been awarded new licenses by the NY Office of Mental Health

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If you DO have Out-of-Network Benefits you have a much greater chance of reimbursement for BALANCE treatment programs. And because of our new licenses, you could get a lot more of your costs for care reimbursed.

What to ask your insurance:

Call the number on the back of your card where it says Member Services. Request to speak to the eligibility or benefits department and ask:

•Do I have an out of network benefit on my policy?
•Are ‘PHP’ or ‘IOP’ programs reimbursable levels of care under my mental health coverage?
•Do these services require a referral from my primary care provider?  
•What is my deductible and has much of it has been met this year?

After you complete a thorough 90 minute intake assessment with BALANCE, we can call in preauthorization for the right level of care for you.

 


RECOVERY IS POSSIBLE


 

Speaking to your insurance can be overwhelming and confusing, we are here to help. We can help you figure the next right step in getting help on a short call. You can also reach our main line at 212 645 6903.

 

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