outreach assistant

BALANCE eating disorder treatment center, a premium treatment center in Manhattan, is seeking a highly motivated, passionate Outreach Assistant to join our expanding team!

About Balance

Balance has a 12-year legacy of transforming lives by promoting health, healing, and hope to our clients and their families. We serve adolescents and adults by providing all levels of outpatient care. It is our mission to create a transformative therapeutic experience based on our nutritional philosophy of intuitive eating using the All Foods Fit Model. At BALANCE, we employ a diversity of treatment modalities to help clients develop a neutral and peaceful relationship with food, body acceptance, and positive self-esteem.

The Position

The Outreach Assistant position is an integral role at BALANCE eating disorder center™. Relationship building with members of the media, professional contacts, and potential partners, helps maintain the identity and reputation of the BALANCE, evaluates public opinion of clients through surveys, polls, and social media listening, develops and executes outreach campaigns alongside marketing and admissions departments Arrange for press conferences, interviews, and other media and event appearances for the employer or client Tracking/monitoring client press, sending press placements out to the client in a timely manner, responds to requests for information from media outlets manages press and referral contacts, tracks, evaluates, and shares results of PR efforts, coordinates scheduling and logistics as necessary.

Responsibilities:

• Assisting with the setup, facilitation, and organizing of promotional events and attending them to facilitate their success.

• Represent BALANCE at events and conferences.

• Respond to incoming calls, emails, and requests from prospective referents and clients seeking information about BALANCE’s programs and services.

• Outreach to targeted leads to support business development initiatives.

• Assist with the design and execution of professional audience marketing campaigns, including conceptual and creative input.

• Write descriptions and content for BALANCE professional audience marketing materials.

• Expand and maintain the residential treatment center directory and BALANCE provider network.

• Assist with the provider vetting process for external collaboration

• Manage and update all of BALANCE’s directory and membership listings.

• Maintain a conference and events calendar.

• Research projects to provide necessary information to support professional relations and marketing.

• Assist with administrative tasks related to delivering monthly ROI statistical reporting.

• Gather data on campaign success by collecting audience feedback.

• Liaise with the Admissions team and other departments to ensure proper internal communications regarding events and initiatives.

• Monitor the press for eating disorders, body image, and other relevant news

• Maintain regular outreach to individual journalists to land center and founder coverage as experts in the field

• Helps schedule and assist with center tours

• Clear documentation of all efforts, strategies, plans, and results

• Assists with regularly submitting to professional blogs

• Helps to source branded merchandise and track inventory

• Responsible for programming professional virtual webinars, as well as attending as assistant to the moderator

Who You Are:

• High School diploma; BSc in Marketing, Business, or a relevant field is a strong advantage.

• Proven experience planning and coordinating successful events.

• Excellent people skills.

• Excellent communication skills.

• Well-organized with a customer-oriented approach.

• Demonstrates ability to multi-task and adhere to deadlines.

• Good understanding of office management and marketing principles.

• Excellent knowledge of Google Drive, Zoom, LinkedIn, and Twitter. Familiarity with Active Campaign, Asana, and Canva is a plus.

• Dynamic, flexible team player who takes the initiative.

• Eager to grow with a quickly expanding company.

• Interested in working for a mental health facility and eating disorders.

Benefits:

• 10 Vacation Days + 5 Mental Health days per year

• Accrued sick leave

• Subsidized Health insurance, Dental, Vision

• 401K

• Working with a highly engaged staff

• Paid Training

• Career growth